Alloy

Privacy Policy

Privacy Policy

This policy explains how ALLOY NETWORK LTD handles information submitted through the Alloy website and related creator support communications.

Effective date: July 17, 2026

1. Introduction

This Privacy Policy explains how ALLOY NETWORK LTD, operating under the brand name Alloy, collects, uses, stores, and shares information in connection with the Alloy website, creator support communications, and related business messaging activities.

2. Information We Collect

We may collect information that you choose to provide through the website or through direct communication with Alloy. This may include your name, email address, TikTok username, inquiry type, message content, and related contact details.

3. Creator and Contact Information

Creators may provide information when asking about agency applications, onboarding, account guidance, policy questions, campaigns, or support. We use this information to review the inquiry, respond to the creator, and manage the support relationship.

4. Messaging Data

If Alloy later connects to the TikTok Business Messaging API or similar authorized messaging tools, we may process messages, conversation data, account identifiers, timestamps, and support history associated with authorized accounts or conversations.

5. How We Use Information

We use information to respond to inquiries, support creator recruitment, assist with agency onboarding, manage support conversations, provide operational guidance, improve our services, maintain records, and protect safety and compliance.

6. Business Messaging and API Use

Messaging data is used only for customer support, creator recruitment, conversation management, service improvement, and safety or compliance purposes. Alloy does not use message data to obtain TikTok passwords, verification codes, or unauthorized access to any account.

7. Legal and Safety Purposes

We may process information to prevent abuse, investigate suspicious activity, comply with applicable laws, respond to lawful requests, enforce our Terms of Service, and protect creators, Alloy, and platform users.

8. Data Sharing

We do not sell personal data. We share information only when necessary with service providers, legal authorities, or authorized business partners who need the information for the purposes described in this policy.

9. Service Providers

We may use providers for website hosting, email, security, support operations, business messaging tools, analytics needed for service operations, and record management. Providers are expected to handle information only for permitted business purposes.

10. International Data Processing

Alloy serves creators in Türkiye and may use systems or service providers located in other countries. Where information is processed internationally, we take reasonable steps to protect it according to this policy and applicable requirements.

11. Data Retention

We retain information only for as long as necessary for business, legal, safety, and support purposes. Retention periods may vary depending on the type of inquiry, ongoing relationship, legal obligation, or safety need.

12. Data Security

We use reasonable organizational and technical measures to protect information against unauthorized access, misuse, loss, or disclosure. No online system can be guaranteed to be completely secure, so users should avoid sending passwords, payment details, verification codes, or sensitive identification documents.

13. User Rights

You may request access, correction, or deletion of your personal information by contacting [email protected]. We may need to verify your request and may retain limited information where required for legal, safety, or legitimate business reasons.

14. Children’s Privacy

Alloy’s services are not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided personal information to Alloy, please contact us so we can review the matter.

15. Cookies and Local Storage

The Alloy website currently does not use advertising tracking cookies. The website uses localStorage only to save the visitor’s language preference between pages. You can clear localStorage through your browser settings.

16. Third-Party Platforms

Creator activities on TikTok or other platforms are governed by those platforms’ own terms, privacy policies, and decisions. Alloy is not responsible for third-party platform privacy practices.

17. Changes to This Policy

We may update this Privacy Policy when our services, legal requirements, or business messaging processes change. The effective date above shows when this policy was last updated.

18. Contact Information

For privacy questions or requests, contact ALLOY NETWORK LTD at [email protected]. Website: https://alloy-live-agency.com.